The Ops Review: business process and automation review
Find out what's really slowing your business down, and what can run on its own.
€437
Your business is growing, but behind the scenes it's messy. The Ops Review looks at how your business actually runs, finds what's broken and what can be automated, and turns it all into a written plan you can act on, with or without me.
Is this for you?
The Ops Review is for you if:
- Your business runs on spreadsheets, WhatsApp and memory, and things are starting to slip.
- You know you need a proper CRM or some automation, but you don't know where to start or what's worth it.
- You keep doing the same jobs every week and suspect a system could do them.
- You've bought tools that never quite got set up, and you're paying for them anyway.
- You want an honest outside view before you spend money on a build.
How it works
- 1
The prep pack
After you book, you'll get a short prep pack so I can understand where you're stuck before we meet. It covers your day, your tools, the jobs that repeat and the ones that eat your time.
- 2
The review session
We spend 90 minutes on a call going through how your business really runs, from the first enquiry to the paid invoice. I ask a lot of questions, because the real problem is rarely the one on the surface.
- 3
Your automation map
I go through your week and pick out the five to ten jobs that could be automated, the tools that would do them and roughly how much time each one gives back.
- 4
Your written plan
You get a clear plan with what to fix first, what to automate, what to stop doing, and what it would take to build. It's written in plain language, so you can hand it to anyone.
- 5
Five days of support
For five days after you receive the plan, you can message me with questions as you start putting it into action.
The Ops Review
€437
Clients in the UK and the USA are invoiced in pounds or dollars.
- A prep pack before we meet
- A 90-minute review session
- Five to ten automation opportunities, with the right tools for each
- A written plan with your priorities in order
- Five days of support after the plan lands
If you go on to book a project with me, the plan becomes the brief, so nothing is wasted.
What a review usually finds
Quotes and enquiries that never got a follow-up, because nobody owned the job.
The same customer details typed into three different places by three different people.
Tools the business is already paying for that could do far more than they're being asked to.
In their words
“We worked with Mandie over the last two weeks. Mandie created a full spec sheet for the new ERP system we needed. ... this helped bypass a lot of unnecessary meetings with companies that couldn't fulfill all aspects of the spec sheet also. Mandie was great and easy to work with.”
Hanna Hats of Donegal Ltd
Google review
“She quickly got to grips with how the business actually worked and where things were slowing us down. The systems and automations she put in place were simple, well thought out, and made a real difference day to day. Nothing over complicated, just solid solutions that worked. ... If you're looking for help with operations, CRM, or automation and want someone you can trust, I'd highly recommend Mandie.”
Stephen Stack
Google review
Common questions
How long does the Ops Review take?
The review session is 90 minutes. You'll fill in a short prep pack before it, and your written plan follows after the session.
Do I need to know which software I want?
No. Part of the review is working out which tools fit your business. If you already have a CRM or other software, I'll look at how much more it could be doing for you.
What happened to the AI Workflow Audit?
Everything the AI Workflow Audit covered is now part of the Ops Review. You get the automation opportunities, the tool recommendations and the time each one gives back, along with the wider plan for your business.
Do I have to work with you afterwards?
Not at all. The plan is yours to use however you like. Some clients build it themselves, and some ask me to build it as a project.
Do you work with businesses outside Ireland?
Yes. I work with business owners in Ireland, the UK and the USA, and the whole review happens online.
Book your Ops Review
Pick a time that suits you and pay the €437 when you book. Once you've booked, your prep pack follows by email so we can make the most of the session.