Hi, I’m Mandie,
The Founder Of
Optimal Operations
About Me
Learning to Thrive in Chaos
Losing my mom at 7 didn’t leave me time for mindset work or journaling exercises. I was thrown into responsibility early, growing up in a single-parent home where I naturally took on the role of the one who kept things running. Whether it was managing the household or starting small ventures, I learned how to problem-solve, organize, and bring order to chaos—because I had to.
That’s where my love for operations began—not in a business book, but in real life. And that’s the lens I bring to every client I work with today.
Discovering My Passion for Operations
Whether I was running a franchise, managing remote teams, or overseeing operations—I kept seeing the same thing: great businesses buried under messy systems, too many tools, and way too much noise.
It wasn’t a mindset issue. It was an operations issue. And I knew I could fix that. By simplifying the backend, streamlining how things actually get done, and giving business owners space to breathe again.
Why I Started Optimal Operations
I didn’t start Optimal Operations to give business owners more things to think about—I started it to give them less.
The goal? Help you take back control of your operations so you can stop firefighting and actually focus on what moves the needle. My framework is built to do one thing: make your business run smoother. We’re talking clear priorities, better use of resources, and systems that don’t break the second you look away.
Kolbe score of 8 7 1 4
I’m a systems-focused Online Business Manager with a Kolbe score of 8 7 1 4. Here’s what that actually means for your business:
Fact Finder 8
I’m the person who asks all the questions upfront so we don’t hit surprises later. I want to understand your goals, your processes, and your team before we change anything. No guesswork, just smart decisions.
Follow Thru 7
I live for creating order out of chaos. Give me your scattered processes and I’ll turn them into systems that actually work. Your team will know exactly what to do and when to do it.
Quick Start 1
I’m not the “throw everything at the wall and see what sticks” type. I prefer proven strategies that we know will work. Your operations stay stable while we grow smart, not fast and messy.
Implementor 4
I can build systems myself, but I’m better at overseeing them and making sure your team has what they need to succeed. I’m hands-on when needed, but I’m not trying to do everyone else’s job.
I turn business chaos into smooth operations. While you’re focused on strategy and growth, I’m making sure everything behind the scenes actually works.
What I Stand For
What I Stand For
My Approach
My Approach
Why It Matters
Why It Matters
Let's Connect
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