
About Me
Learning to Thrive in Chaos
Losing my mom at 7 didn’t leave me time for mindset work or journaling exercises. I was thrown into responsibility early, growing up in a single-parent home where I naturally took on the role of the one who kept things running. Whether it was managing the household or starting small ventures, I learned how to problem-solve, organize, and bring order to chaos—because I had to.
That’s where my love for operations began—not in a business book, but in real life. And that’s the lens I bring to every client I work with today.
Discovering My Passion for Operations
Whether I was running a franchise, managing remote teams, or overseeing operations—I kept seeing the same thing: great businesses buried under messy systems, too many tools, and way too much noise.
It wasn’t a mindset issue. It was an operations issue. And I knew I could fix that. By simplifying the backend, streamlining how things actually get done, and giving business owners space to breathe again.
Why I Started Optimal Operations
I didn’t start Optimal Operations to give business owners more things to think about—I started it to give them less.
The goal? Help you take back control of your operations so you can stop firefighting and actually focus on what moves the needle. My framework is built to do one thing: make your business run smoother. We’re talking clear priorities, better use of resources, and systems that don’t break the second you look away.
What I Stand For
What I Stand For
My Approach
My Approach
Why It Matters
Why It Matters
High-Quality
Market Experiences
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Your Online Business Manager
Hi, I’m Mandie, the founder of Optimal Operations.
Life has a way of teaching us lessons early on, and for me, those lessons began when I was just 7 years old. After losing my mom, I quickly learned the value of responsibility and independence. Growing up in a single-parent household, I found myself stepping into roles that would later shape who I am today—someone who finds order in chaos and thrives on solving challenges.
From a young age, I always had a desire to make things run smoother, whether it was helping my family stay organized or pursuing small business ventures that taught me hard but invaluable lessons. I juggled work, education, and eventually motherhood, all while finding ways to improve processes and make life more efficient. But my passion for creating order from disorder didn’t stop there.
As I navigated different roles—running a franchise, managing a remote team, and working in business operations—it became clear that many small and growing businesses were struggling not because of a lack of talent, but due to the overwhelming complexity of day-to-day operations. I knew I could help.
That’s when Optimal Operations was born.
Why I Started Optimal Operations
I founded Optimal Operations to help business owners streamline their operations, free up their time, and focus on what truly matters—growing their business and living life on their terms. I developed the O-Squared System, a 9-step approach designed to take the chaos out of business operations. This system focuses on aligning your vision, optimizing resources, and continuously improving workflows to ensure that your business runs like a well-oiled machine.
Let’s Chat
If you’re ready to take the pressure off and optimize your business operations, I’m here to help. Let’s turn those daily challenges into growth opportunities, one system at a time.
Some Fun Facts
About Our Consulting
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Who Work With Us
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Meet Our Professionals Team
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Richard Lee

Sarah Bonam

Mike Luwi
Get in Touch
Our Partner




Connect with Urusin
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