Business Operations and Technology Consulting
Your business, running beautifully without you in the middle of it.
I build the systems, automations and AI behind service businesses in Ireland, the UK and the USA, so the follow-ups, bookings and handovers happen on their own and you get your time back.
What brings you here today?
I need to fix what's broken
The Ops Review · €437
We look at how your business really runs. I find what's broken, what can be automated and what to fix first, and you leave with a written plan you can act on, with or without me.
I need it built
Projects · Priced per project
I build it for you, whether that's a new CRM, a set of automations, an AI workflow or a move off a system you've outgrown.
I need it looked after
Retainer · From 20 hours a month
Your systems are looked after every month, so they keep growing with the business instead of falling behind it.
The reality
You are the most expensive resource in your business
Every hour you spend chasing quotes, copying details from one place to another and answering the same questions again is an hour taken away from the work only you can do. Most of the business owners I meet aren't short of ideas or effort. They're holding the whole thing together by hand, and they've started to feel it.
The follow-up you meant to send last Tuesday is still sitting in your head.
Your customer details live in your inbox, a spreadsheet, WhatsApp and a notebook, and none of them agree.
You can't take a week off without the laptop coming too.
What I build
I set up a CRM that holds every customer and every job in one place, automations that do the follow-ups, reminders and handovers for you, and AI built into the way your team already works, so it takes real work off their desks instead of adding another tool to learn.
Your CRM
Every customer, every conversation and every job in one place that updates itself.
Automations
Follow-ups, reminders, onboarding and handovers that happen on time, every time.
AI that does real work
Enquiries answered, documents drafted and leads sorted, inside the tools you already use.
Booking and payments
People book, pay and get reminded without anyone chasing them.
Most of my builds are in GoHighLevel. I also work in Airtable, Make, Zapier, Supabase, Kajabi and Mighty Networks, so the system fits your business rather than the other way round.
Who I work with
Business owners in Ireland, the UK and the USA. My afternoons overlap with the US East Coast morning, so calls across the Atlantic are easy to fit in.
Coaches and course creators
Your clients onboarded, booked and followed up without you living in your inbox.
Medical and dental practices
Patients booked, reminded and looked after without the front desk drowning in admin.
Service businesses
Any business where the owner has become the person everything runs through.
What changes for my clients
8 hours to 90 minutes
onboarding a new customer, after the rebuild
£2,000 a month
extra revenue from a rebuilt sales journey for a coach
8,000 subscribers
reached by a subscription box without adding staff
5 actions
all a coach now does by hand across her whole client journey
For a business owner whose quotes were going cold while he was out on jobs all day, every quote is now followed up automatically, and the follow-ups stop the moment the customer replies.
Read the case studiesIn their words
“After an incredibly frustrating experience with a previous operations partner that left me in despair about my business, Mandie stepped in and completely changed the trajectory of AirwayZ. Within days, she identified problems that had been overlooked for months, untangled workflows that weren't scalable, and rebuilt systems in a way that finally made sense. ... She thinks like an owner. ... The biggest gift Mandie gave me wasn't a workflow or a dashboard. She helped me fall in love with my business again. ... If you're looking for someone who simply "does GoHighLevel," keep searching. If you're looking for someone who becomes a true operational partner and builds your business as if it were her own, you've found her.”
Liz Walker
Google review · founder of AirwayZ
“She quickly got to grips with how the business actually worked and where things were slowing us down. The systems and automations she put in place were simple, well thought out, and made a real difference day to day. Nothing over complicated, just solid solutions that worked. ... If you're looking for help with operations, CRM, or automation and want someone you can trust, I'd highly recommend Mandie.”
Stephen Stack
Google review
“We worked with Mandie over the last two weeks. Mandie created a full spec sheet for the new ERP system we needed. ... this helped bypass a lot of unnecessary meetings with companies that couldn't fulfill all aspects of the spec sheet also. Mandie was great and easy to work with.”
Hanna Hats of Donegal Ltd
Google review
“Mandie has been really helpful with setting up my GoHighLevel CRM. I was struggling with it, but she made everything simple, clear, and got it working exactly how I needed. Highly recommend if you need CRM help.”
Sonny Newbury
Google review
“Short story. Hire her. ... She got us on GoHighLevel which allowed us to easily keep in contact with our customers and get deals and email campaigns to them. ... She got us set up with AI bots to handle the many tedious tasks. ... MOST IMPORTANT - Mandie is reliable, smart, hard working.”
Ann Neufelder
Google review
Hello, I'm Mandie
A little about me
I've been running businesses since I was 19, and the ones that worked always had good systems behind them. I live in Mallow, County Cork, with my husband, our two teenage sons, two cats and a very cuddly dog, and every morning starts with three things I'm grateful for. I believe the business you want is already on its way to you, and good systems are how you make room for it when it arrives.
With gratitude, Mandie
Ready to get out of the middle?
Book a 30-minute call. Tell me what's going on, and I'll tell you straight whether I can help and what it would look like.