Virtual Assistant Services

Stop Doing Work Someone Else Can Handle

The admin work never stops. Emails pile up. Customer questions sit unanswered. Data needs entering. Meanwhile, the work that actually moves your business forward? Still on your to-do list.

You know you need help, but finding a reliable VA is its own full-time job. Sort through applications, train someone new, hope they stick around longer than three months.

Skip all that. I’ve already done the vetting. Whether it’s a one-time project or ongoing support, I’ll either handle it myself or connect you with someone I trust from my network. You get reliable help without the hiring headache.

Simple support for the work that needs doing.

How It Works

Tell Us What You Need

We start with a short discovery call to understand which tasks are eating your time. What do you need to delegate? How many hours weekly? Which tools do you use? What are your priorities? No commitment required, just honest conversation about how we can help.

We Match You With Support

I figure out what you need and either handle it myself or connect you with a trusted VA from my network. I make the introduction, you work directly with them (or me), and you get reliable support without the hiring hassle. One conversation gets you help, fast.

Work Gets Done

Your support starts handling tasks right away. Clear communication on progress. Quick turnaround on requests. Flexibility to adjust as your needs change. You focus on your business. The admin work gets handled.

What We Handle

Administrative Support:

Email management, calendar scheduling, data entry, file organization, travel booking

Social Media Management:

Content scheduling, basic graphic creation, community engagement, performance tracking

Customer Support:

Email and message responses, inquiry handling, follow-up sequences, customer database management

Marketing Support:

Newsletter creation, basic content writing, research and competitor analysis, lead list building

Project Coordination:

Task tracking, meeting coordination, vendor communication, document preparation

Pricing

Pay As You Go

€30

/hour

Who Are VA Services For?

Common Questions

You didn’t start your business to spend hours on admin tasks, social media scheduling, or inbox management. Get professional VA support – managed, reliable, and ready to take work off your plate.

You know you need help. But hiring a freelance VA directly means vetting candidates, training them on your systems, managing their work quality, dealing with turnover, and coordinating multiple people for different tasks.

What if someone else handled all of that for you?

What tasks can a VA handle?

Our VAs can handle most administrative, social media, customer support, and basic marketing tasks. Think: anything that doesn’t require your specific expertise or decision-making authority. If you’re not sure if we can handle something, just ask during the discovery call

How quickly can we get started?

Usually within 3-5 business days of our discovery call. We need time to assign the right person, brief them on your business, and set up any necessary access.

What if I'm not happy with the work quality?

That’s why we have management oversight. If something isn’t meeting your standards, let me know immediately and I’ll fix it. Quality issues are my responsibility, not yours.

Can I change what tasks I need help with?

Absolutely. Your needs change, and our support adjusts. Just let me know what’s shifted and we’ll reassign or adjust as needed.

What's the difference between a VA and an OBM?

A Virtual Assistant handles specific tasks you delegate – admin work, social media posting, email management, etc. They do what you ask them to do.

An Online Business Manager (OBM) takes ownership of entire areas of your business. Instead of saying “schedule this post,” you say “handle our social media strategy” and they run with it. OBMs manage projects, make decisions, coordinate teams, and handle strategic implementation.

Think of it this way: VAs execute tasks. OBMs own outcomes.

Many clients start with VA support for specific tasks, then move to OBM services when they’re ready for someone to take full ownership of operations.

What tools do you work with?

Our team is experienced with most common business tools: Google Workspace, Microsoft Office, Canva, social media platforms, ClickUp, Asana, Trello, basic CRM systems, and more. If you use something specific, mention it in the discovery call and we’ll confirm compatibility.

Ready to Get Your Time Back?

Stop spending your valuable time on tasks someone else can handle. Get reliable, managed VA support that actually works.

Not Sure If You Need a VA or Full Operations Management? Let’s have a conversation about what level of support makes sense for where your business is right now.

Working with Mandie has been an absolute game-changer for our business! She’s incredibly organized and has implemented systems that have transformed how we operate. Mandie always brings fresh ideas to the table and is constantly learning new ways to streamline our processes. Every time we work together, the results are nothing but positive. If you're looking for someone who can truly optimize your business and help you scale efficiently, Mandie is the one!

Short story. Hire her. Long story - Mandie can do many things very well. If you have a small business - Mandie is your solution. 1. She got our CRM (Customer Relationship Management). She got us on GoHighLevel which allowed us to easily keep in contact with our customers and get deals and email campaigns to them. 2. We had alot of problems with the very terrible QuickBooks software. She ported us over to Xero which costs less and is much better. 3. She is an excellent web developer. 4. I used to spend 12-16 hours writing an average looking email campaign. Now I spend a few hours writing it and Mandie turns it into something special. 5. She got us set up with AI bots to handle the many tedious tasks. 6. We had a training classes on a platform that was terrible and she moved them to GoHighLevel which dramatically streamlined our processes and improved the experience for our clients. 7. We have computer certifications that were handled on yet a different platform. She moved all of that to GoHighLevel and streamlined it again. MOST IMPORTANT - Mandie is reliable, smart, hard working.

Mandie Wheeler has really helped us cut through operational noise. Through Optimal Operations she has helped us with managing systems and keeping organised, coupled with her great knack for untangling complex workflows and delivering practical and actionable insights. Very highly recommended!

I have never come across someone as organised and determined as Mandie. She was always open to take on more work and optimize processes. So committed that even while managing a full-time job and raising two boys, she took it upon herself to further her studies in business optimization. Which she did with such determination and achieved great results. Mandie is most definitely an asset to any business. She is a hard worker that is reliable and always willing to go that extra mile to improve operations. She approaches each organization like it’s her own and takes ownership of all tasks and aspects of her role. If you need something done quickly and efficiently, or need to streamline your business processes, Mandie is your go-to expert.

Mandie is a great operations and business manager. She knows subscription businesses inside out, from fulfillment, the CRM's, processes, team management, finances, she's on top of everything! Including marketing campaigns too. Crucial for growth and for streamlining operations. I highly recommend her.

Mandie brought expertise, experience and a sense of control to our business that was well above what was prescribed and expected. She truly became an integral part of our subscription box operation, helping us optimize our internal processes. Mandie helped us with customer service, order procurement, vendor management, content creation and so much more. She has, unprompted, helped us refine processes that have increased sales and made us more efficient. It’s now difficult to imagine a Hemp Crate Co. without Mandie attached to it. Our customers love her too!

Excellent work by the team. Ongoing for 2 plus years.